Shipping & Returns


We use Australia Post to deliver our parcels within Australia. 

Domestic standard shipping in Australia between 3-7 business days 

Domestic Express shipping in Australia 1-3 business within the Express Post network.

International Standard shipping between 7-21 days


If you do not wish to keep a product ordered, you may return new and unused items within 14 days of the date of purchase. IDYIA SKIN will refund the purchase cost of the product(s) minus shipping and handling changes. Items must be returned in their original condition; no refund can be made for products that have been used.Please note that only products purchased from our website will be accepted for return.

Any queries regarding your delivery, refund or return please contact us by emailing